Welcome to Shea Butter XO. By using our website or making a purchase, you agree to the terms below. Please read them carefully so you understand how we work.
General Use
Our website and products are for personal use only. All text, images, and logos belong to Shea Butter XO. Therefore, you may not copy, reuse, or distribute any content without permission.
Orders & Payments
After you place an order, you’ll receive a confirmation email with the details. We accept major credit cards, debit cards, and other secure payment methods.
If you need to change your order, contact us right away. However, we cannot guarantee updates once the order is confirmed.
Shipping & Delivery
Shipping options and delivery times vary by location. You can find more details on our Shipping & Returns page.
We process orders quickly; however, delays from carriers or customs are outside our control.
Returns & Refunds
To start a return, follow the steps on our Returns page. Items must be new, unused, and in their original packaging.
If an item arrives damaged, you may qualify for a replacement or exchange.
Product Use & Liability
Every skin type is different, so we encourage you to read all ingredients and perform a patch test before use.
Because individuals react differently, Shea Butter XO is not responsible for personal reactions or misuse of products.
Privacy
Your information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.
Changes to These Terms
We may update these Terms & Conditions from time to time. When you continue to use our website, you agree to the updated terms.
For any questions, you can email us at [email protected].
Thank you for being part of the Shea Butter XO community.
