At Shea Butter XO, we are committed to providing a smooth and hassle-free experience for every customer. If you are not completely satisfied with your purchase, we are here to help with easy returns and refunds as part of our shea butter xo policy.
Our 30-Day Refund Policy
You have 30 days from the date of purchase to return an item as per the shea butter xo policy.
Once we receive and inspect your return, we will send you an email notification. You can expect the credit to appear in your original payment method within a few business days.
If your refund has not appeared yet, follow these steps:
- Check your bank account.
- Contact your credit card company, as processing times often vary.
- Reach out to your bank for any potential delays.
If you still haven’t received your refund, contact us at sheabutterxo@outlook.com. We are happy to assist you further in line with the shea butter xo policy.
Exchanges for Damaged or Defective Items
If your product arrives damaged or defective, we will replace it for you. Please email us at sheabutterxo@outlook.com to start the exchange process. We want to ensure you receive a product that meets your expectations as outlined in our shea butter xo policy.
Return Shipping Costs
You are responsible for return shipping costs. These costs are non-refundable. For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. That way, you can confirm the item reaches us safely.
Why Shop With Shea Butter XO?
- Hassle-Free Returns: We make the refund and return process straightforward and efficient, as specified in our shea butter xo policy.
- Dedicated Support: Our team is always ready to answer questions and resolve issues.
- Quality You Can Trust: We stand behind every product we offer, ensuring your satisfaction.
Need Assistance?
If you have any questions or need further assistance regarding our refund and return policy, email us at sheabutterxo@outlook.com. Our team is ready to help you with whatever you need.
Shop with confidence at Shea Butter XO—your satisfaction is our top priority.
